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Do Virtual Business Right!Doing some or all of your business virtually is becoming the norm for many companies. People routinely work from their homes, hotels, cars and public WiFi hotspots. Keeping business organized in a virtual world takes planning, good tools and training. The following are five tips for managing your virtual workforce: Trust - It's the key to any relationship, but it's particularly important when managing employees you don't see daily. Don't assume your staff is taking a day at the beach if they don't answer the phone or don't instantly reply to an e-mail. Communication - One of the most common complaints of virtual employees is a lack of interaction with the boss or their team. Take time to connect with virtual staff members and let them know their virtual work is just as important as the work going on in the office. Make the Best Use of Technology - Working virtually means more than just utilizing your laptop. The use of a Team Intranets or a Virtual PBX will help you stay in touch and on task. Using web cams and video conferencing software helps provide important non-verbal feedback and connect with each other. Hire Independents - While it's important to support your employees with regular contact, it's also important to hire staff who are self-motivated. "Your best virtual worker is an Eagle Scout!" "Once you give them a task, they know what to do. You want people who will act as their own internal manager so you don't have to. You can't be the cop if you're not there." Ready to Go Virtual? |
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